B & D Security

Contacts

Address:
9120 Norwalk Boulevard, Santa Fe Springs, CA 90670
Get directions

Website:
mybdsecurity.com

Phone number:
+1 562-821-2900

Categories:
Establishment   Electronics store  

Suggest update

Reviews about B & D Security

• Annamarie Robles

  Sep, 24 2018
  ★ ☆ ☆ ☆ ☆
  For anyone considering going with B&D security. I highly DO NOT recommend them. If you want to buy new equipment they are very good at selling you things you don't need. I could have been done with this company. Sales rep gave me a camera and an additional three years. Later to find I still had time on a contract with their old partner- monitronics. Therefore, the sales rep should NOT have sold me new equpiment. They were in a rush to make a sale. Luckily they took the loss and paid them off. And it only took me two months to get a hold of management and the salesman.. I had to go in person three times because apparently managers weren't there when I called and would not return any of my messages...after being told they would be there at specific times. Even times I was in person still managers wouldn't speak with me. Was also told I would get a month credit for adding another three years to my contract. Brought that up to the sales rep... Was told yes I'll contact the people and "call you" .....been few weeks from that..still no call. Still no credit. Would love to hear a response from someone about this review...least I'll know management can type at the computer.
  Overall...go with a big company like ADT...you'll get better equipment and better customer service. B&D= Very poor training to their customer service/billing department people. Sales reps just want to make sales at customers expense ..Next step reporting to BBB.

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